Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
❓ 1. How can I place an order?
You can place an order by browsing our products, clicking “Add to Cart”, and completing the checkout process with your delivery details.
❓ 2. What payment methods do you accept?
We accept:
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Cash on Delivery (COD)
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Bank Transfer
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Easypaisa / JazzCash
❓ 3. How long does delivery take?
Delivery usually takes 2 to 5 working days depending on your city and courier availability.
❓ 4. Which courier companies do you use?
We use trusted courier services including:
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Leopards Courier
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TCS Express
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Trax Logistics
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PostEx
❓ 5. Can I track my order?
Yes! You will receive a tracking number via SMS or email. You can also visit our Track Order page to check your order status.
❓ 6. Do you offer returns or exchanges?
Yes, we have a 7-day return & exchange policy. Items must be unused and in original packaging. Visit our Return Policy page for full details.
❓ 7. What should I do if I receive a damaged or wrong product?
Please contact us immediately via WhatsApp or email with your order number and a picture of the product. We’ll resolve the issue promptly.
❓ 8. Can I cancel my order?
Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible.
❓ 9. Do you deliver all over Pakistan?
Yes! We deliver to all major cities and towns across Pakistan.
❓ 10. How can I contact customer support?
You can reach us through:
📧 Email: [gorgiousgadgets111@gmail.com]
📱 WhatsApp: [03293279633]